Privacy notice

This notice explains how Essex Dental Implants (we, us, our) handles personal information when you use this site or submit a matching enquiry. We are the data controller for the personal information you provide.

Information we collect

When you submit the matching form we collect: your name, email address, phone number, location, treatment type, the page you submitted from, and any campaign source data (UTM parameters, referrer URL) captured by your first landing on the site.

When you use the site we may set a single Google Analytics 4 cookie to understand how visitors interact with the pages. This cookie is only set after you have given consent via the consent banner. No advertising or remarketing cookies are set without explicit consent.

How we use it

Form submissions are used to match you with a verified Essex implant clinician and to introduce that clinician to you. Your details are shared with the matched clinician for the purpose of arranging an initial consultation. We do not share your details with any third party other than the matched clinician.

Analytics data is used in aggregate to understand which pages are useful and where the site needs improvement. We do not use analytics data for advertising or remarketing.

Lawful basis

We process matching-form submissions on the basis of your consent and our legitimate interest in operating the matching service you have asked to use. You may withdraw consent at any time by emailing privacy@essexdentalimplants.com.

Retention

Matching-form submissions are retained for three years from the date of submission, after which they are deleted. We retain analytics data for fourteen months.

Your rights

Under UK GDPR you have the right to access, correct, delete, or restrict processing of your personal information. To exercise any of these rights, email privacy@essexdentalimplants.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

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Contact

Privacy enquiries: privacy@essexdentalimplants.com. Postal correspondence: send to the email address and we will arrange a postal route.